What should I do if the motor sounds like it is struggling to lock or unlock the deadbolt?

This usually happens when the batteries are dying. If you have recently changed your batteries, there may be an issue with the bolt rubbing against the strike or the door's weatherstripping that is placing an additional load on the bolt and thereby draining the batteries. This requires the strike to be adjusted to ensure the deadbolt latch is operating smothly. If you continue to have an issue, please contact Baldwin Customer Service at 800-437-7448.

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